Privacy Policy
Your trust matters. Learn how we protect your personal information when you engage with AMCC.
Our Commitment
AMCC Australian Multicultural Community Centre respects your privacy. This policy explains how we collect, use, and protect your personal information — especially when you book a stall at our events, become a sponsor, or join our multicultural programs. We comply with the Australian Privacy Principles (APPs).
What We Collect
Depending on your interaction, we may collect:
Stall Booking Info
- Business / organisation name, ABN, contact details
- Type of products/services, insurance details
- Stall requirements (power, size, accessibility)
- Bank details for fee payments / refunds
- Photos of stall/event (with consent)
Sponsorship Info
- Organisation name, representative, position
- Billing address, GST, sponsorship level
- Logo, branding materials for acknowledgment
- Sponsorship agreement records
- Dietary requirements (if attending events)
General Enquiries
Name, email, phone (when subscribing, contacting)
Community Members
Feedback, survey responses, participation records
Website Visitors
Cookies, analytics data (see section below)
How We Use Information
For Stall Bookings
Process bookings, allocate sites, communicate event logistics, coordinate with vendors, and ensure safety. With consent, we may list your stall in event programs or on our website.
For Sponsors
Administer sponsorship agreements, display logos on banners/website, issue invoices, send networking invites, and improve sponsor experience.
Marketing: With your consent, we may send newsletters and event updates. You can opt out anytime.
When We Share Information
We may disclose your information to:
- Venue operators / local councils for stall coordination
- Professional advisors (accountants, lawyers) for sponsorship contracts
- Payment processors (e.g., Stripe, bank) for transactions
- Sponsor partners (only with your permission)
- Law enforcement if required by law
We never sell or rent your personal information.
Security & Retention
We use SSL encryption, restricted access, and secure servers. Only authorised AMCC staff handling events/sponsorships can access your data.
Stall booking records and sponsorship agreements are retained for 7 years for legal/accounting purposes, then securely destroyed.
Event photos may be used for promotion; you may opt out by informing our team.
Cookies & Website Analytics
Our website uses cookies to improve experience and analyse traffic via Google Analytics (anonymous data). You can disable cookies in browser settings.
Third-party vendors (like Google) may use cookies to serve ads based on prior visits. Opt-out via Google Ads Settings.
Access & Correction
If you are a stallholder or sponsor, you can request access to your information. Contact our Privacy Officer. We'll respond within a reasonable time and correct any inaccuracies.
Policy Updates
We may update this policy. The latest version is always on our website. Material changes will be notified to active stallholders and sponsors via email.
Privacy Questions?
For any queries regarding your stall booking, sponsorship, or personal information, contact our Privacy Officer:
We're here to help.